Wood Dale, IllinoisServing Cook, DuPage & Lake Counties331-313-9917
A First Class Mobility driver greets an older woman with a cane at the front door of her home in the Chicago suburbs.
AMBULATORY, ASSISTED WALKING, WHEELCHAIR & STRETCHER

Non-Emergency Medical Transportation in Greater Chicago

First Class Mobility provides wheelchair, stretcher, and ambulatory transportation across Cook, DuPage, and Lake counties. Every ride starts on time, with a driver who comes to your door and takes the time you need.

First Class Is How You’re Treated

To us, first class is the care and respect every person deserves, and you should be able to feel it on the ride. Your driver gets out to greet you by name, helps you at your own pace, and opens the door to a van that is clean every time. It is the little things, done on every ride.

Ambulatory, Wheelchair & Stretcher Rides

A First Class Mobility driver walks beside a rider with a walker toward the entrance of a medical office.

Ambulatory

For riders who walk on their own or with a little help. Your driver walks beside you from your door to the van, and again from the van into the building.

Learn More About Ambulatory Rides
A First Class Mobility driver crouches beside a rider in her wheelchair on the front walk of her home.

Wheelchair

Stay in your own wheelchair for the whole trip. Your driver takes care of boarding, secures the chair before the van moves, and handles every door along the way.

Learn More About Wheelchair Rides
A rider on a stretcher smiles in a bright hospital discharge lobby, with a First Class Mobility driver and the rider's daughter beside him.

Stretcher

For riders who need to travel lying down, often after surgery or a hospital stay. The move onto the stretcher is gentle, and nobody is hurried.

Learn More About Stretcher Rides

Not sure which ride fits? Tell us how your loved one gets around, and we’ll take it from there.

Why First Class Mobility

The Four Questions Every Family Asks

01

Can I Trust You With My Loved One?

First Class Mobility was founded by a nurse with more than 15 years of healthcare experience, and we treat every ride as part of their care. Every driver is background checked, drug screened and certified in CPR and first aid.

Read Our Story
02

Will You Show Up?

We have seen what a late ride does. The patient is ready, the family is calling around, and the doctor’s office is waiting. Transportation should never be the reason someone misses their care, so being on time is the first thing we owe you.

03

Will You Keep Me Posted?

Yes. When there is something the family or the facility should know, we call. And you can follow every ride live, from pickup to drop-off.

04

Will You Treat Them Well?

Every patient is different, and their care should reflect that. Before the ride, we ask what they need, whether that is a steady arm at the curb or help all the way to the room. No one is just another pickup on a driver’s schedule.

Have more questions? Call us and ask.

How to Book a Ride

  1. Call or Book Online.

    Call 331-313-9917 or fill out the online form. Tell us where the rider is going and how they get around.

  2. Get Your Price Up Front.

    We confirm the details and give you the price before you book.

  3. We Come to the Door.

    Your driver arrives at the time we gave you, helps the rider from the door to the van, and walks them inside at the other end.

For Discharge Planners & Care Teams

A Transportation Partner That Arrives Prepared

You know what happens when a ride shows up late or unprepared: the discharge stalls and your phone starts ringing. Tell us what your patient needs, and we’ll be there when we said, ready for it.

See How We Work With Facilities
Map of the First Class Mobility service area: Lake, Cook, and DuPage counties in Illinois, with the company base in Wood Dale.

Serving DuPage, Cook & Lake Counties

We’re based in Wood Dale, where DuPage County meets Cook and O’Hare is a short drive east. From here we reach the western and northwest suburbs, the North Shore, Lake County, and the city of Chicago. Longer trips anywhere in Illinois are welcome too.

  • Wood Dale
  • Elmhurst
  • Schaumburg
  • Arlington Heights
  • Naperville
  • Oak Brook
  • Evanston
  • Lake Forest
  • Chicago
Track Every Ride in Real Time

Know Exactly Where Your Loved One Is, From Pickup to Drop-Off

The moment your driver heads out, you’ll get a private tracking link through our Duet platform. Open it on any phone or computer to watch the van’s location update live, from the curb at pickup, through every mile of the route, all the way to the destination. And again on the trip home.

Available on every ride, at no extra cost.

Duet live tracking page for a First Class Mobility ride: a map of northern Illinois shows the van’s real-time location on its route between the pickup and the drop-off in Chicago.

Ready to Book a First Class Ride?

Call us any day from 9 AM to 5 PM, or book online whenever it suits you.