Medical Transportation for Facilities & Care Teams
When a ride is late or arrives with the wrong vehicle, the discharge stalls, the family waits in the lobby, and your afternoon turns into phone calls. First Class Mobility was founded by a nurse with more than 15 years of healthcare experience. We know what your day looks like, and we built our service around it.
What Your Facility Gets
- The Right Vehicle, Every Time.
- Ambulatory, wheelchair, or stretcher. Tell us the patient’s needs, and that’s what arrives.
- A Driver Who’s Been Briefed.
- Every patient is different. Before the pickup, the driver knows the mobility level, the equipment, and where the handoff happens.
- On-Time Pickups.
- Give us the discharge time, and the van is there for it.
- Live Tracking for Your Staff.
- A link shows the van’s location in real time, so nobody has to call to ask where it is.
- A Call When Something Changes.
- If traffic or a delay at the bedside changes the plan, you hear it from us first.
Who We Work With
Hospitals and discharge planners, skilled nursing and rehabilitation facilities, senior living communities, dialysis centers, adult day programs, home health and hospice agencies, and the social workers and case managers who arrange the rides.
Want a transportation partner your team doesn’t have to chase? Call us.
How to Set Up Rides
-
Call or Email.
331-313-9917 or support@firstclass-mobility.com. Phones are answered every day, 9 AM to 5 PM.
-
Tell Us About the Patient.
Mobility level, equipment, the pickup and drop-off points, and who to call at each end.
-
We Confirm and Show Up.
You get a confirmation, a tracking link on the day, and a driver at the door at the time we agreed.
Languages
We speak English, Spanish, Polish, and Russian, which helps when the patient or the family is more comfortable in one of them.
Paperwork
We’ll send a certificate of insurance and a W-9 for your records the day you ask.